Dear Experts,
One of our lease outs had an original contract end date of 08/31/2014. On July 3, RERAPP was done and corresponding conditions were posted for that same period. However, come July 12, 2013, end date was changed to June 16, 2013. Users did not update the cash flow thus credit postings were only generated upon succeeding RERAPP on August 2, 2013 for the charges posted on June and July. Up to this time, transactions seem pretty straightforward and clear to us.
The problem started when they again ran RERAPP for the month of January 2014 wherein upon processing, the system posted credit charges for January 2013 to May 2013 and then July 2013, skipping June 2013. Amounts equate to the actual charges posted and billed for those months. Now, our users are asking possible reason for the system's behavior. Any of you have any idea what could have caused and possible reason for these postings?
Appreciate any advise you can provide.
Thanks!
